Terms of service

Last updated: October 11, 2026

About these terms

This store is operated by VinylGear Works. These terms apply to your use of our website and purchases from us. Please read them together with our shipping policy, returns, refunds, and RecordStay warranty policy, and privacy policy. If a general term conflicts with a specific product warranty or a right that cannot be waived under applicable law, that warranty or legal right takes priority.

Orders and payment

Provide accurate contact, billing, and shipping information and use a payment method you are authorized to use. Prices are in US dollars unless checkout clearly displays another currency. Applicable taxes and shipping charges are shown before you submit your order. Use the payment methods available in checkout.

Products are offered subject to availability. If an error in price, description, or availability affects your order, we will contact you before proceeding with a changed order. We will not charge you a higher price without your agreement. If we cannot fulfill an order, we will cancel the affected items and promptly refund the amounts paid for them, including applicable taxes and attributable shipping.

Product descriptions and photographs

Read the listing for dimensions, compatibility, included items, and condition. Lifestyle photographs may show records, shelving, turntables, or other props; those items are included only when the listing expressly says so. Used-vinyl photographs and grades describe the specific copy offered. Contact us before ordering if you need help assessing suitability.

Follow the product's supplied use and installation instructions. The RecordStay limited warranty and your applicable consumer rights remain as described in our returns and warranty policy.

Changes and cancellations

Email contact@vinylgearworks.com promptly if you need to change or cancel an order. We will confirm whether it can be changed before dispatch. After dispatch, the returns policy applies. If you cancel because we cannot meet a promised dispatch time, the cancellation and refund provisions in our shipping policy apply.

Shipping, returns, and warranty

Our shipping policy explains preparation time, delivery estimates, and shipping issues. Our returns and warranty policy explains RecordStay's 30-day return window, the one-year limited warranty, refund processing, and used-vinyl condition concerns. Please contact us if there is a problem with your order so we can help.

Vinyl Deal Finder waiting list

Joining the Vinyl Deal Finder waiting list is free and is not a purchase, preorder, subscription charge, or reservation at a guaranteed price or release date. We use your signup details for the updates you agreed to receive. You may unsubscribe from marketing emails at any time using the link in an email or by contacting us. Any future paid digital product will have its price, delivery details, and applicable terms presented before purchase.

Using the website

Use the website lawfully. Do not attempt unauthorized access, interfere with its operation, submit fraudulent orders, or misuse another person's information. Our original branding, photographs, text, and designs belong to VinylGear Works or their respective rights holders. You may browse and save information for personal shopping; other uses must respect applicable intellectual-property rights.

Links to third-party services are provided for convenience. Review those services' own terms and privacy information when using them. Our privacy policy explains how information is handled through this store.

Consumer rights and changes to these terms

Nothing in these terms excludes or limits any warranty, liability, refund right, or other protection that cannot lawfully be excluded or limited. We may update these terms for future use of the website and future orders by posting a revised version with its updated date. Changes do not reduce the terms or warranty rights applicable to an order already placed.